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Our cancellation policy allows the customer to cancel their package provided they meet certain conditions. We encourage the customer to read our cancellation policies to ensure they know about the rules of cancellation.
Although we will never ask you to cancel orders from us as we do have a quite good company reputation in bringing customer satisfaction but the same may not hold for you.
Also sometimes there are external factors that leave the customer no other option than to cancel the order.
Customers can cancel their order anytime before it is shipped by contacting our customer support team. Once the order has been dispatched, cancellation requests may not be accepted. If you wish to cancel, follow these steps:
Alternatively, you can contact our customer support via email or phone for assistance.
Certain conditions apply where refunds will not be processed:
If an item becomes unavailable after an order is placed, we reserve the right to cancel it. Customers will be notified via email and refunded in full.
If payment is not received within a certain time frame, the order will be automatically canceled. Customers may need to reorder with a valid payment method.
If the order faces unexpected delays beyond the estimated delivery timeline, customers may request cancellation. Refunds will be processed accordingly.
If you receive the wrong product, you can request cancellation and return. Upon verification, we will process a refund or send a replacement.
If the received product appears damaged, tampered, or altered, customers must contact our support team within 48 hours of delivery. We will investigate and initiate a refund or replacement accordingly.
By using CheapsMedicineShop, you acknowledge and agree to these terms and conditions. For any queries, contact our customer support team.
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